KYMTC Volunteer Code of Conduct

Purpose

The Kemptville Youth Musical Theatre Company (KYMTC) Volunteer Code of Conduct includes a number of policies that provide work expectations, overall guidance and direction to volunteers working for KYMTC.

Application

The code applies at all times when volunteers (which includes all cast members, crew members, and all adults and youth performing tasks to support KYMTC) are engaged in activities at, or are representing, KYMTC.

Acceptance Letter- Cast Members

As a condition of their being offered a role in the production, all cast members signed an Acceptance Letter (if applicable), which included a number of conditions and expectations. This Code of Conduct expands those expectations and provides additional information. 

Representing KYMTC

Volunteers shall not contact organizations or individuals on behalf of KYMTC nor represent KYMTC (outside the scope of their assigned work) themselves, unless they are given express direction to do so by KYMTC. Prior to any action or statement that a volunteer believes might significantly affect KYMTC, they shall discuss the matter with KYMTC. These actions may include, but are not limited to, public statements to the press, posts on social media, discussions regarding KYMTC business with other organizations, and/or any agreements involving contractual or other financial obligations.

Confidentiality

Volunteers are responsible for maintaining the confidentiality of all proprietary (e.g. financial) or privileged (e.g. private conversations overheard by a third party) information to which they are exposed while serving as a volunteer. Failure to maintain confidentiality may result in termination of the volunteer’s relationship with KYMTC.

Posting on Social Media

Volunteers must remember that although their social media platforms (e.g. Facebook, Twitter, Instagram, YouTube, Tumblr, LinkedIn, etc.) are for their personal use, their behaviour on social media before, during, and after the show has the potential to harm KYMTC’s reputation and may jeopardize their relationship (as a volunteer) with KYMTC.

Everything a volunteer posts, even on their locked or private pages, has the potential to circulate out to a wider, public audience. When you are posting on social media you must always keep in mind that your words, pictures, videos, and/or audio files are permanent and can become public.

The following are some guidelines to consider when you use social media to post about KYMTC:

  • Think carefully before you post anything;
  • Respect all policies and guidelines;
  • Post only about what is already public knowledge;
  • If you’re not sure if something is safe to post, you probably shouldn’t post it;
  • Correct any mistakes quickly, should you make them; and,
  • Volunteers should remember to use common sense and good judgment when they are posting information via social media.

Copyright/Ownership Issues

Material produced by volunteers for KYMTC – including documents, graphics materials, web page designs, etc., become the property of KYMTC when submitted.

Service at the Discretion of KYMTC

KYMTC accepts the service of all volunteers with the understanding that such service is at the sole discretion of KYMTC. Volunteers agree that KYMTC may at any time, for whatever reason, decide to terminate the volunteer’s relationship with KYMTC.

Ending Your Volunteer Role

A volunteer can cease their volunteering with KYMTC at any time. If possible, it is preferred that such action takes place after the completion of their work duty and/or assignment, or when they are not actively engaged in an assignment.

Dismissal of a Volunteer

Volunteers who do not adhere to the rules, procedures, and policies of KYMTC or who fail to satisfactorily perform their work assignment are subject to dismissal.

Expectations of a Volunteer

Being a volunteer should be an enjoyable experience. It is also a lot of work- volunteers may spend long hours on their feet being physically active and dealing with other volunteers and the general public and patrons. The following are some of the expectations of a volunteer:

  • Have fun and enjoy the experience;
  • Respect the Acceptance Letter and the Code of Conduct;
  • Be supportive and encouraging to everyone;
  • Always be courteous, friendly and cooperative;
  • Respect the property of KYMTC, the theatre, other volunteers, and members of the general public.
  • Respect the directions and decisions you receive from your supervisors;
  • Refrain from acts that may result in injury, fighting or horseplay;
  • Perform your duties to the best of your abilities and advise your immediate supervisor if you are having difficulties carrying out your assigned tasks; and,
  • Deal with conflicts or difficulties in an appropriate manner- bring serious or unresolved issues or concerns to the attention of KYMTC.

Prohibited Behaviours

Participation in the KYMTC volunteer program is subject to the observance of the KYMTC’s rules, procedures, and policies. The activities outlined below are strictly prohibited. Any volunteer who violates this Code of Conduct is subject to discipline, up to and including removal as a volunteer:

  • Verbally or physically aggressive, abusive, or threatening behaviour towards a volunteer, patron, facility employee, or member of the general public;
  • Possession or use of alcoholic beverages or non-prescription or illegal drugs while on-duty and/or at the theatre or rehearsal facility, or reporting for duty while under the influence of drugs or alcohol;
  • Theft of KYMTC property or the property of another person, business, or organization;
  • Any conduct that endangers the life, safety, health or well-being of others;
  • Failure to follow any KYMTC policy or procedure;
  • Bullying, harassing, or taking unfair advantage of anyone;
  • Committing an offence that contravenes local, provincial, or federal law; and,
  • Insubordination and/or failing to follow the direction of a supervisor or their designate.

All KYMTC volunteers agree, as a condition of their participation, that they have read and understood the Volunteer Code of Conduct. They further agree to abide by the rules described above and they understand that they may be removed as a volunteer if they violate any of these rules.